Shipping Policy
Last updated: 8 October 2026
Where we ship from
Orders are fulfilled by our partner warehouses in the United States and China. We route your order to the warehouse that can dispatch your item fastest.
Processing time
Orders are processed in 1–3 business days (Monday–Friday, excluding public holidays). You receive a confirmation email immediately and a tracking link once the parcel is scanned.
Delivery time
Standard delivery is 3–7 business days after dispatch. Remote areas and peak seasons may add a few days. Tracking may take up to 48 hours to update after dispatch.
Shipping cost
Flat rate USD 4.90 per order, or free on orders of USD 50 and above.
Where we deliver
We currently deliver within the United States, including APO/FPO addresses where the carrier supports it. Contact us before ordering if you need delivery outside the United States.
Customs and duties
Any duties or import fees are the responsibility of the recipient. Items shipped from our US warehouse usually do not incur additional duties within the United States.
Lost or delayed parcels
If tracking has not moved for 10 business days, email us with your order number and we will investigate or replace the order.